Careers
At CTS, we continually are developing our talent pipeline! Interested in one of our Engineering positions? Keep reading to learn more about each to determine if your skills and experience are a great match as well as how to apply!
Infrastructure Support Engineer
Our Infrastructure Support Engineers need to live in or are be to relocate to Southeastern WI or the Northern Suburbs of Chicago, IL. This position is approximately 75% remote from home and 25% onsite client work. Our Infrastructure Support Engineers (ISE) ensure that our clients have an outstanding experience when IT support needs arise. Being the first point of contact for support needs, our ISE’s significantly impact the experience for each client. ISE’s must work with other CTS team members and external partners to guarantee that client SLA’s are met, client projects are successfully completed while meeting deadlines, and we are exceeding the expectations of our clients. ISE’s mainly provide level 1 and 2 services to CTS clients and when needed/applicable, assist with level 3 services.
Infrastructure Support Engineer Job Description
Senior Infrastructure Support Engineer
Our Senior Infrastructure Support Engineers need to live in or be able to relocate to Southeastern WI or the Northern Suburbs of Chicago, IL. This position is approximately 75% remote from home and 25% onsite client work. Our SISE’s ensure that our clients have an outstanding experience when IT support needs arise. Being the first point of contact for support needs, our SISE’s significantly impact the experience for each client. SISE’s must work with other CTS team members and external partners to guarantee that client SLA’s are met, client projects are successfully completed while meeting deadlines, and we are exceeding the expectations of our clients. SISE’s mainly provide level 3 services to CTS clients and when needed/applicable, assist with level 1 and 2 services.
Senior Infrastructure Support Engineer Job Description
How do I apply?
If interested in either of our Support Engineer positisons as well as joining an organization that mixes in fun, believes strongly in teamwork, and offers a competitive salary and benefits package, please send a letter of interest, resume, and completed employment application (found below) to Heather Gehrke, Assistant General Manager, at [email protected].