Information Technology has made rapid strides in business innovations. You’d be neglecting your business if you don’t maintain or upgrade your IT capabilities on a regular basis in order to keep up. Especially during this pandemic with everyone working remotely. Having up-and-running online systems will make a huge difference in keeping your business afloat. But, there are some functions that go beyond what your go-to IT guy can do. This is where Managed Services Providers come in handy.
In general, Managed Services is outsourcing the maintenance and administration of work processes especially as they relate to IT/Technology. You pay a fixed amount for services covered in a plan. Managed services are different from the “break/fix” method. This means you’ll only pay for a particular service as needed. Break/fix includes repairs, upgrades, or installations.
In the IT field, Managed Services Providers usually provide the following:
- Cloud storage, data backup and recovery
- Network administration
- Systems and infrastructure management
- Monitoring, security, and authentication
- Software support and maintenance
- Vendor management
- Compliance with industry/government regulations
You might think your business doesn’t need to invest in Managed Services. In reality, Managed Services Providers (MSPs) are now in high demand among small and medium-sized businesses. Their expertise helps give these companies a competitive edge.
What will your company gain from a Managed Services Provider? A LOT. Here are the top 3 benefits that are invaluable to your business.
Improve overall productivity
Some companies have IT departments doing menial work like repairs and maintenance. It distracts them from their real work: to provide technological innovations to enhance your business. MSPs can help streamline operations by taking on the daily processes that your IT guys need not to deal with. MSPs can automate workflows, maintain network systems, upgrade equipment, and fix malfunctions. This leads to a more productive and effective IT service.
MSPs provide preventive measures that also help improve business productivity. For example, when your server or network goes offline, your customers can’t make transactions. You lose potential sales while you wait for your IT guy to fix it. MSPs can monitor your systems 24/7 to significantly reduce unplanned downtime. And your business can go on as usual.
Maintaining an in-house IT department can be costly. You’ll need a large capital investment for the necessary equipment and the training of IT staff. That’s just the tip of the iceberg. You might shell out more for unexpected expenses.
On the other hand, outsourcing your IT requirements to a MSP will help lower costs. You don’t have to hire or train an in-house IT staff. The monthly fee is a flat rate or nearly fixed rate. With MSPs, you can contract them with a service-level agreement. This means you can request for a service plan that’s tailor-made to your specific needs. MSPs also provide cloud computing services and facilities to maintain your network and data storage systems. That’s extra savings for you.
Data security & compliance
Cyberattacks can cripple your business if you have weak IT defenses. Your computer’s firewall or antivirus program just won’t cut it. MSPs can provide the best data security to protect your customers and your business. If your company handles sensitive information, you are also subject to data privacy regulations. The process for ensuring compliance can be tedious and time-consuming. MSPs can also take care of that for you. They’ll see to it that your data privacy, storage, and security are certified compliant by government or industry standards.
Your company needs a reliable IT organization for professional and personalized Managed Services. Consider the expertise of Computing Technology Solutions (CTS). They offer round-the-clock monitoring and maintenance of your IT systems. They provide up-to-date cybersecurity measures to prevent hacks and to fulfill compliance requirements. CTS can also help you manage IT-related costs to keep your business productive and profitable.
Contact a CTS consultant and set an appointment to discuss your IT needs. With Managed Services from CTS, your business will never be left behind.