The vast majority of businesses use Microsoft Office for their corporate e-mail client. As time goes on, the search results when looking for a particular word or phrase tend to be incomplete or unreliable. The reason for this is because the Microsoft Search Index within the Microsoft Windows OS (Vista, 7, 8, etc) manages the search index not only for the files on your computer, but the messages of Outlook as well. Over time, this search index becomes corrupted and you need to delete it, so that it gets recreated.
The following are the quick and easy steps you need to take to have your search index recreated:
1 Open the Control Panel
2 Click on “Indexing Options”
3 Click on “Advanced”
4 Click on “Rebuild” and then click “OK” at the warning
We recommend doing this procedure at the end of the work day, so that you can leave your computer turned on with your Outlook open overnight. This will give your computer the entire evening to rebuild its index.
Please let us know if you have any questions!