IT support

An organization’s network and computer systems are critical for it to be successful. CTS believes that our customers should concentrate on their core business and allow us to manage their technology needs for them. We are not only experts when dealing with computing technologies, but we have a solid understanding of the hassles and challenges of operating a business. We think of ourselves as your Technology Management Partner.

CTS offers a wide-array of Support solutions that can be customized to meet your organization’s specific business needs:

  • Computer, Network and Server Analysis – Identifying potential issues, bottlenecks, and areas for optimization
  • Software and Hardware Installation, Upgrade, and Maintenance
  • Proactive Support – Remotely monitoring your critical systems to ensure uptime and increased productivity
  • Patch Management – Ensuring that your systems are up-to-date with the most recent critical security patches
  • Virus and Spyware Protection and Removal
  • Remote Office Access – Ability for authorized users to securely access company files and e-mail remotely
  • After-hours Support – Work performed during evenings so as not to disturb your business
  • 1-Hour Standard Response
  • 24/7 Availability

Our standard support rate is $95 (billed in 30 minute increments) and we do not charge for travel.

Click here for our UNLIMITED support plans under our Managed Services Solutions.

 

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