iOS 11 compatibility issues with Exchange and O365

With the release of the latest version of iOS for Apple’s iPhone and iPad line, unfortunately there are some known compatibility issues with Microsoft’s Exchange 2016 servers and O365. As is often the case when Apple’s mobile software has a major update, it takes a few iterations for Microsoft’s products to fully integrate.

While we realize it is difficult to wait to play with the new features that come with a fresh version of iOS, our recommendation is to hold off for a while until Apple announces that the compatibility issues are solved.

If you do decide to take a chance and upgrade anyway, Apple and Microsoft are suggesting syncing your account with the Outlook app from the App Store instead of using the native Mail app.

For additional information on this known issue, here is the Microsoft support article:
https://support.microsoft.com/en-us/help/4043473/you-can-t-send-or-reply-from-outlook-com-office-365-or-exchange-2016-i

Written by Kevin Price

 

 

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